Refund policy
ALL STORE POLICIES IN THIS PAGE!!!!
Return & Refund Policy
At SleekStreetβ’οΈ, we strive to provide high-quality products. If your order arrives damaged, defective, or incorrect, you must contact us within 24 hours of receiving your order. Please include your order number and clear photos of the issue.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
If your return is approved, the item must be shipped back at the customerβs expense. Once we receive and inspect the product, if we confirm that it is genuinely defective or faulty, we will reimburse your return shipping costs. If the product is found not to be defective, the return shipping costs will not be reimbursed.
We do not accept returns or offer refunds for change of mind or for products that have been used, unless required by applicable consumer law.
Approved refunds will be processed to your original payment method after the returned item has been inspected and approved.
Privacy Policy
At SleekStreetβ’οΈ, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
When you place an order, contact us, or use our website, we may collect the following information:
* Full name
* Email address
* Phone number
* Billing and shipping address
* Order details
* Payment information required to complete your purchase
How We Use Your Information
We use your information to:
* Process and fulfil your orders
* Provide customer support
* Send order confirmations and shipping updates
* Improve our products, services, and website
* Prevent fraud and maintain secure transactions
* Comply with legal obligations
Payment Processing
All payments are securely processed through Paystack. SleekStreetβ’οΈ does not store your full debit or credit card details. Payment information is securely handled by Paystack in accordance with its security and privacy standards.
Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your information only with trusted third-party service providers, including:
* Paystack for secure payment processing
* Shipping and courier companies to deliver your order
* Service providers who help us operate our website and business
These providers only receive the information necessary to perform their services.
Data Security
We take reasonable security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While no method of transmission over the internet is completely secure, we work to keep your information as safe as possible.
Privacy Policy
At SleekStreetβ’οΈ, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request in accordance with applicable privacy laws.
Changes to This Privacy Policy
SleekStreetβ’οΈ reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through the contact information provided on our website.
take reasonable security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While no method of transmission over the internet is completely secure, we work to keep your information as safe as possible.
TERMS OF SERVICE AND SHIPPING POLICY
Terms of Service
By using the SleekStreetβ’οΈ website and placing an order, you agree to these Terms of Service.
* All prices are listed in South African Rand (ZAR).
* Payments are securely processed through Paystack.
* We reserve the right to cancel or refuse any order if fraudulent or unauthorized activity is suspected.
* Delivery times are estimates and may vary depending on the courier.
* Please refer to our Return & Refund Policy for information regarding returns, refunds, and exchanges.
* All content on this website, including our logo, images, and product descriptions, is the property of SleekStreetβ’οΈ and may not be copied without permission.
* We reserve the right to update these Terms of Service at any time.
If you have any questions, please contact us using the contact information provided on our website.
Shipping Policy
We currently ship throughout South Africa.
* Processing Time: Orders are processed within 1β2 business days.
* Delivery Time: Estimated delivery is 4β11 business days, depending on your location.
* Once your order has been dispatched, you will receive tracking information where available.
* Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
* Please ensure that your shipping address is correct before placing your order, as SleekStreetβ’οΈ is not responsible for delays or failed deliveries caused by incorrect address details.